Effective Date: April 01, 2023

​

Last updated: November 06, 2024

 

Learners & Winners Training & Consultancy Private Limited ("Learners & Winners," "we," "us," or "our") values the privacy and protection of all personal data from clients, partners, and stakeholders in both domestic and international markets. This Privacy Policy outlines our commitment to securely capturing, using, storing, and sharing your information across our training, consulting, auditing, and assessment services. We comply with applicable privacy laws and regulatory standards, including but not limited to, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (India), and globally accepted privacy standards.

​

By accessing our website (www.lwtcpl.com) or utilizing our services, you agree to the practices described in this policy. This policy applies to individuals interacting with our services in India and other jurisdictions and is designed to provide transparent insights into our data handling practices.

​

1. Types of Data Collected

 

We collect personal data through various interactions to ensure we can deliver efficient and tailored services. Information is collected based on legitimate business needs, and the types of data collected include:

 

a. Direct Interactions

 

Information you voluntarily provide when:
– Registering for training programs, seminars, workshops, or consulting services
– Subscribing to newsletters, event updates, and promotional materials
– Engaging with us for feedback, surveys, or customer support
– Connecting via our website, social media, emails, or calls

​

b. Automated Technologies

Information automatically collected as you navigate our website, emails, or digital platforms, including:
– Technical Data: IP address, login information, browser type and version, time zone, operating system, and platform.
– Usage Data: Data about how you use our services, including page interactions, session durations, and navigation paths.
– Cookies and Web Beacons: Small files and pixels that track site activity, preferences, and analytics.

​

c. Third-Party Sources

We may also receive data from third-party sources, such as:
– Partners and affiliates who assist us in delivering our services
– Social media platforms when you interact with our content on those channels
– Service providers like Wix.com that collect analytics data for us (see Wix’s Privacy Policy for details)

​

d. Personal Information Collected

 

This data may include:
– Identity and Contact Details: Full name, job title, email, phone number, company name, and mailing address.
– Professional and Demographic Data: Information related to your industry, professional experience, and preferences.
– Financial Data: Credit card details or other payment information, which is used only to process authorized transactions in a secure manner.
– Sensitive Personal Data: Certain sensitive data such as health information for specialized training or background verifications, if applicable and only collected with explicit consent.

​

2. Cookies and Website Analytics

 

Our website uses cookies to enhance the visitor experience and analyze traffic patterns.

 

a. Purpose of Cookies

 

We utilize cookies to:
– Improve site performance and user experience
– Track user preferences and interests for a more personalized experience
– Generate anonymous statistics to understand website usage patterns

​

b. Types of Cookies

 

– Essential Cookies: Required for website functionality.
– Analytical Cookies: Used to gather analytics data to improve site performance.
– Advertising Cookies: Used to provide personalized marketing messages and promotional offers.

​

c. Managing Cookies

 

Visitors may disable cookies by adjusting browser settings. However, disabling cookies may impact certain website functionalities. Our analytics data provider, Wix.com, does not sell, trade, or share cookie data with third parties for marketing purposes.

 

3. Data Storage and Security Practices

 

We adopt stringent industry-standard security protocols to protect personal data from unauthorized access, misuse, or accidental loss, with specific safeguards such as:

– Encrypted Storage: All data is stored on encrypted servers, with encryption levels meeting or exceeding industry standards.
– Access Controls: Access to data is restricted to authorized personnel based on role-specific requirements.
– Authentication Mechanisms: Multi-factor authentication is required for accessing sensitive data.
– Regular System Audits: Continuous monitoring, security patches, and audits are conducted to identify and mitigate potential vulnerabilities.
– Data Retention: Data is retained only for as long as necessary to fulfill its intended purpose, comply with legal obligations, and support business continuity.

​

4. Data Usage

​

Our data usage aligns with our business objectives and legal requirements. We use personal data to:

– Deliver Services: Facilitate training, consulting, auditing, and assessments based on client requirements.
– Client Communication: Send necessary updates about services, new offerings, and upcoming events.
– Transaction Processing: Process registrations, verify payments, and facilitate secure transactions.
– Customization and Personalization: Enhance user experience by tailoring our services to meet client needs.
– Analysis and Improvement: Perform data analysis to improve service quality, customer satisfaction, and operational efficiency.
– Compliance and Legal Obligations: Fulfill regulatory obligations, adhere to safety standards, and resolve disputes.

​

All marketing communication complies with local and international regulations, and you can opt-out of these communications at any time.

​

5. Data Sharing and Disclosure

​

We do not sell, trade, or transfer your personal data to external parties, except under the following conditions:

 

a. Service Providers

 

We engage trusted third-party providers for services such as payment processing, hosting, and IT support, ensuring these providers are contractually bound to confidentiality and data protection standards.

 

b. Business Partners

 

Data may be shared with partners and affiliates for joint events, collaborative projects, or promotional purposes, subject to your consent when required.

 

c. Legal and Compliance

 

Personal data may be disclosed to comply with applicable laws, regulations, legal processes, or enforceable government requests.

​

d. Overseas Transfers

 

In cases where data transfer outside India is required, we ensure compliance with relevant data protection laws and take all reasonable measures to protect data during international transfers.

 

6. Data Capture, Storage, and Usage Policy

 

Our practices conform to our Data Capture, Storage, and Usage Policy (effective July 18, 2024), detailing data management and protection procedures, including:

– Purpose Limitation: Data is collected only for specified, legitimate purposes.
– Minimization: Only essential data required for service provision is collected.
– Storage Practices: Data is stored securely with role-based access and robust encryption standards.
– Usage Control: Data is used strictly for operational purposes, respecting privacy and confidentiality.

​

For more information, refer to our Data Capture, Storage, and Usage Policy.

​

7. Your Privacy Rights

​

Depending on applicable law, you have rights over your data, including:

– Right of Access: Request access to your data.
– Right of Rectification: Update any incorrect or outdated information.
– Right of Erasure: Request deletion of your data.
– Right to Restrict Processing: Object to certain uses of your data.
– Right to Data Portability: Request transfer of your data to another organization.
– Right to Withdraw Consent: Revoke consent to data processing, where processing is based on consent.

​

To exercise these rights, contact us at info@lwtcpl.com.

​

8. Data Security and International Standards Compliance

 

Our data protection approach is aligned with both Indian regulations and international privacy standards, such as GDPR (for European clients) and global best practices.

– Encryption and Secure Transmission: Data is encrypted in transit and at rest.
– Data Backups: Regular, secure data backups are maintained to ensure business continuity.
– Employee Training: Employees are trained on data protection standards and practices.
– Vulnerability Management: Regular security assessments to proactively manage risks.

​

No method of internet transmission or storage is 100% secure; however, we strive to use commercially acceptable standards to protect your data.

​

9. Third-Party Links and Integrations

​

Our website may contain links to external websites, including those of service providers like Wix. These third-party sites have separate privacy policies, and we encourage users to review them to understand how these sites manage personal data.

 

10. Changes to this Privacy Policy

​

We may update this Privacy Policy periodically to reflect evolving practices, legal requirements, or technological advancements. Any significant updates will be communicated on our website, and the effective date will be revised accordingly. Continued use of our services after policy updates implies acceptance of the revised policy.

​

11. Acknowledgment and Consent

​

By engaging with our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, storage, and processing of your personal information as described.

​

12. Contact Us

​

For questions, concerns, or to exercise your privacy rights, please reach out to us.